PPS and their Partnership with You.
PPS pride ourselves on our ability to work with our clients in a personable and approachable fashion, creating a partnership set on the values of resourcefulness, detail, quality and expertise.
Our Managed Service team work with many clients daily as their recruiting partner. This means that we do not operate like an agency, but meticulously find the very best candidates for you and your time scales. From cleaners to Area Managers, we have extensive knowledge in recruiting for a wide variety of levels. We understand that everybody’s recruitment needs are unique– and we employ innovative solutions that are cost-effective and efficient.
“We have been a supplier of PPS works since February 2009 and have found them to be one of the best managed service portals we have worked with. Because they don’t operate on a “fastest finger first” system, PPS put faith in good recruiters to choose their strongest candidate or two in a set time period. It’s nice to deal with a managed service with personality, rather than the faceless software others fall foul of.”
Director at Graham Rose (formerly PTS)
Our partnership with our clients is the core part of our work. I discussed this with Charlotte, PPS’s Client Recruiter on the Managed Services team, and this is what she had to say:
Building Relationships and Communication:
“We have a number of different clients, so it is tremendously important to build up those relationships.
Because we work with them on temporary positions, a lot of their requests are urgent and needed promptly. It is imperative that we make a conscious effort to let them know how we are getting on with the role that they need filling.
Many of the managers prefer using PPS to agencies because of that sense of communication. They can guarantee the service that they are going to get will be efficient and reputable. We will not bombard them with CVs that do not fit the criteria. We spend vital time with all of the schemes that we work with to make certain that we know what kind of person each scheme requires and we generally will be able to deliver what they need.”
“By knowing and understanding our client’s brand, we can quickly and efficiently recognise who the perfect people are for their teams.
We understand their requirements fully. For instance, a scheme which is women-only and working with vulnerable people in Manchester will need a different set of staff to a care home in London. We keep learning more and more about our schemes so that we find the staff that slot in with the business.
We spend a great proportion of our time researching the care industry so that we are experts in both recruitment and the field of care. When a manager comes to us and describes a team, it is imperative that we are able to find a solution that fits with it with a clear comprehension of their needs.”
Building a Partnership:
“I often find it incredible how many of the schemes do not see us as an external company. We pride ourselves in creating a team with your branding and your ethos, so that we are merely an extension of your internal team. I’ve had many emails from managers saying ‘Dear Colleague’, which is a great representation of how well integrated PPS are.
We answer the phone with the client’s name and all of our literature relates to their name. We get excellent feedback from candidates about the managed service processes – which obviously has a positive effect on the client’s reputation as an employer.”
If you would like to find out more about how our Managed Services team work, meet them by watching our YouTube video:
Written by Hannah Adkins, Marketing Executive at PPS Works
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